At Intentional Gems, each item is thoughtfully curated and carefully packaged with intention and care.
Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges.
Natural variations in crystals and stones — including colour, shape, inclusions, and texture — are part of their unique beauty and are not considered defects.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at intentional.gems.to@gmail.com along with your order number and clear photos of the issue. We will do our best to make it right.
Thank you for supporting our intentional creations.